Customer Support Positions: Part-Time and Full-Time Technical Support Analyst   
from Jeff Hickman    
2001-12-13 17:14:03    

Description: These position will serve as first-level support within the Call Center for DAoC. Job duties include answering telephone calls and email in a timely, efficient, and polite manner to troubleshoot and resolve technical issues.

Requirements: The ideal applicant will have exemplary customer service and communication skills, as well as a technical background. Applicants should have a general understanding of video cards, sound cards, network cards, modems, all windows operating systems and all relevant drivers. Full Time hours will be 2pm to 11pm, Tuesday through Saturday. Part Time hours are Sunday through Tuesday, 2pm to 7pm. These positions are located in Fairfax, VA.

Please send résumé's in word or text format to Rob DiBiano, Call Center

Supervisor at: rdibiano@mythicentertainment.com